Payment Terms and Conditions

Welcome to HiBoost! Before you proceed to make payment, please carefully read and understand the following terms and conditions.

1. General Terms

1.1 Acceptance of Terms

By continuing and completing the payment process, you agree and accept all terms and conditions described herein.

1.2 Changes to Terms

We reserve the right to amend, modify or change any of these terms without prior notice. Continued use of the service after any changes constitutes your acceptance of those changes.

2. Payment

2.1 Payment Method

We accept payment methods including credit cards and bank transfers. Your payment information will be protected to ensure safety and security.

2.2 Order Confirmation

After successful payment, you will receive an order confirmation email with related details. Please check this information and contact us immediately if there are any problems.

3. Order Cancellation and Refund

3.1 Order Cancellation Policy

We have a specific cancellation policy to ensure a smooth and fair shopping process. Below are the detailed terms:

  • Cancel before Delivery:
  • If you want to cancel your order before we ship, there is no cancellation fee.
  • Contact us via fanpage or phone number to request cancellation.
  • Cancel after Delivery:
  • In the event of cancellation after we have delivered the goods, cancellation fees may apply depending on the time of cancellation and the condition of the returned goods.

3.2 Refund Policy

Our refund policy applies as follows:

  • Full Refund:
  • If the goods do not meet quality requirements or have product problems, we will fully refund the product value and shipping fees.
  • Partial Refund:
  • In case of cancellation after delivery, we may refund a portion of the order value depending on the condition of the returned goods.

4. Goods Return and Liquidation Policy

4.1 Returns

We commit to support exchanges and returns under the following conditions:

  • The goods have not been unsealed, are intact, have no scratches or distortions.
  • Return period is 30 days from date of purchase.

4.2 Clearance of Goods

If you want to liquidate the goods, please contact us via our fanpage. Liquidation conditions:

  • Goods must conform to HiBoost products.
  • Have our invoice and guarantee stamp.

5. Shipping and Delivery Policy

5.1 Methods of Shipping and Delivery

When purchasing at HiBoost, you can choose one of the following shipping and delivery methods:

  1. HiBoost Directly Ships and Delivers to Customers.
  2. Delivery Through Delivery Service Provider.

5.2 Delivery Through Delivery Service Provider

  1. Delivery Method: HiBoost will select a delivery service provider to deliver the goods to the Customer.
  2. Note: Before delivery, HiBoost seals and weighs the goods.

6. Contact

If you have any questions or need further information, please contact us as follows:

Thank you for choosing HiBoost! We are committed to providing a safe and comfortable online shopping experience.